CUSTOMER WARNING ABOUT DOXO.COM THIRD-PARTY WEBSITE

There is an online bill pay website that is called Doxo.com. It is a third-party website that allows people to pay their propane bills via their website.

It may appear that Doxo.com is affiliated with Advanced Propane.

IT IS NOT.

Doxo.com may charge customers extra fees. And Advanced Propane has no control over when we receive payments made through Doxo.com. That could result in a late payment fee being applied to your account or possibly even disconnection due to non-payment.

This is an example of the Doxo.com payment site:

Here’s how you make sure you’re paying your Advanced Propane bill directly, without a third-party site like Doxo.com:

1. Go to the Advanced Propane Payment Options page to see the choices for paying your Advanced Propane bill.
2. If you wish to pay your Advanced Propane bill online, set up an online account through our web portal and pay online.
3. If you have any questions about managing your Advanced Propane account and payments, please call one of the Advanced Propane offices directly.

If you receive any suspicious phone calls or emails from someone claiming to represent Advanced Propane or requesting payment, please call Advanced Propane right away.

We appreciate your business and want to make sure your Advanced Propane account is secure. Thank you for your patronage!