A Post Winter Thank You from Advanced Propane!
Just like everyone else, Advanced Propane is happily celebrating the arrival of spring and saying a grateful goodbye to the long, cold winter of 2014!
We would like to thank our propane customers for your overwhelming positive response and understanding about the challenges this hard winter presented to us.
Advanced Propane, along with propane providers across the U.S., was impacted by the strain on the propane distribution system in place by winter’s early arrival, widespread freezing temperatures, and the constant succession of powerful storms of snow and ice that impacted a large swath of the country.
Advanced Propane’s top priority is always to take care of our customers. We worked hard during the coldest of days and nights making multiple rounds of partial fill deliveries to our customers to ensure that no customer of ours was left in the cold. We appreciate your expressions of understanding about this matter.
We were especially grateful to see the following January 24 customer testimonial posted on our website: “Last night we called at 11 p.m. and actually spoke to a person (never happened in 11 years with our previous provider). They called the on-call person who not only called us back, but came out to deliver in the middle of the night. It was very late and very, very cold, but the deliveryman gave us a partial fill and we were able to get the heat going. I can’t thank Advanced Propane enough. It’s hard to explain how fantastic your customer service is. The other guys would never even think about doing this for their customers. So thank you very much and keep up the great work.” Gabe & Terry Fairchild, Hendersonville, TN
Thank you very much!